Entering Call Cards from your mobile phone
Call Cards can now be entered from your mobile phone:
Here’s what you need to do:
FIRST: Send a message to helpdesk@besser.com to get your password for call cards on your mobile phone.
If you’re reading this email from your phone:
Click on the link below and it will launch a website that looks similar to the first screen shot below
Besser Login
or
From your phone open a browse ( Safari, etc.) and enter connect.besser.com/calllogs
Enter your email address in the field: “ Your Epicor User Email” and the password provided from helpdesk or myself, and you will be directed to the screen that appears in second screen shot, to search for a customer name/ id.
Continue on and enter call card information in the following screens.
Instructions on how to add an icon on the homepage of your phone for Samsung/ Android and iPhones are provided below.